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IVR 111 for contract abonents

1. Services, status checking, services settings, press :

    • For receiving settings for WAP, MMS and Mobile Internet services, press .
    • What WAP, MMS, Mobile Internet are; additional entertaining services with the use of WAP and Mobile Internet, press .
    • Services information: UMC Family, UMC Region, “Who Called!”, "Call me back", UMC-International, press .
    • SMS, Voice Mail, International roaming, press .
    • For checking the services status, press .

      • For returning to the previous menu, press *.

2. Financial issues, press :

    • Current balance, sum and date of the last updating, press .
    • Number of the personal account, sum of the bill claimed for the month, account information for the month, press .
    • Account updating with a pay-card, press .
    • Detailed account service, monthly bill structure, press .
    • Where and how to pay bills, press .
      • For returning to the previous menu, press *.

3. Tariffs, press .

    • Tariff packages, press .
    • Principles of tarifikation, press .
    • For the change of tariff package, press .
    • Long distance rates, press .

4. UMC Bonus program, press .

    • What is UMC Bonus, press .
    • How to calculate bonus marks, press .
    • Amount of bonuses on your account, press .
    • Informationa bout gifts which can be got on the terms of the program, press .
    • For the order of additional services of SMS, MMS, GPRS WAP, press .

5. Users support, press .

    • Information about service numbers, press .
    • If you had complications with a telephone or coverage, press .
    • For the change of language press .
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