|
Information provided by UMC Contact Centre
- UMC Contact Centre provides information regarding:
- tariffs, price list and mobile handset and equipment;
- UMC services;
- coverage area of Ukraine by cellular communications network of GSM and NMT standards;
- international roaming;
- UMC branches:
- addresses of UMC shops,
- addresses of service offices,
- phone numbers of UMC branches in other Ukrainian cities;
- payment procedure and UMC bank details;
-
general financial issues;
-
mobile handset (terminal);
-
GSM and NMT standard features;
-
equipment service provided by the technical service center (equipment in repair);
- technical issues:
- incorrect registration during the national roaming;
- quality of connection.
- UMC Contact Centre provides information about the financial issue regarding to the subscriber about:
- receipt of payment on the personal account for:
- equipment;
- connection to the network;
- communications services;
- services bills, billing information;
- outstanding debt on personal account;
- sum of prepayment on personal account;
- mobile phone status.
-
Information is provided to the owner of phone number only.
|
|
/
Subscribe to UMC /
Useful Information /
Information provided by UMC Contact Centre
Print version
