• Contract subscribers of UMC network have an opportunity to order a range of services directly by phone or sending the needed documents by fax.

Service	GSM	NMT
Changing tariff package - changing price class	*	*
Ordering Voice Mail service - voice messages service	*	*
Changing password Voice Mail service	*	*
Ordering SMS service - sending short messages	*
Ordering or canceling fax and data transmission service	*
Change of bill delivery address	*	*
Closing or opening international line	*	*
Suspension of subscription (blocking mobile number) upon subscriber's request	*	*
Reconnection after suspension of subscription upon subscriber's request	*	*
Ordering or canceling an itemized bill for next period	*	*
Changing the type of bill delivery (receiving bills by mail or in UMC)	*	*
Changing contact info- phone number, personal ID data, passport data	*	*
Reporting in case a mobile phone/ SIM card is lost or stolen	*	*
Ordering the confidentiality of subscriber's number	*	*
Ordering UMC-Family service	*
Ordering UMC WAP service	*
Ordering My MMS Album service	*

• Only UMC subscribers have a right to order the services by phone.
  
  
• The way of ordering the services:
• for individuals - by phone and fax;
• for legal entities - only by fax.
  
  
• Services available only appearing personally to UMC branches :

Service	GSM	NMT
Changing phone number	*	*
Transferring a number to another owner	*	*
Changing subscriber's contact information	*	*
Changing terminal	*	*
Replacing or testing SIM-card	*
Technical service	*	*
Terminating the personal account	*	*